![]() ![]() This excludes Refreshed NuFACE devices which come with a 6-month warranty period and Refreshed Tria Devices which come with a 12-month warranty period. If your item is functioning to manufacturer specifications, then it will be returned to you. If your item is found to have an issue, then we will endeavour to replace it as a like for like replacement. We offer a 2-year warranty on a range of products, which can be managed directly with our customer service team HERE for any technical faults experienced. Please note that we cannot be held responsible for loss or damage to your package during transit. Want to return your item? No problem, please start a return using the link below. You will be able to check your order on the website of the shipping service corresponding to the selected shipping method. You will receive an email with the tracking number and shipping confirmation once your order leaves our warehouse. However, we will only charge you one shipping fee. This also applies to products that have to be pre-ordered. In case you order a number of products, it may happen that your order arrives in several deliveries. However, this requires a personal application to your local government or authority and we are unable to support this process. You may be eligible to reclaim import taxes and duties. ![]()
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